Samsung microwave troubleshooting guide

Samsung Microwave Troubleshooting Guide

This guide will help you troubleshoot and fix the most common problems with your Samsung microwave. Before you start, make sure to unplug the microwave from the power source and wear protective gloves and eyewear. Do not attempt to fix any parts that involve high voltage or complex wiring. If you are unsure or uncomfortable with any of the steps, contact Samsung customer service or an authorized repair center for assistance.

 

Problem: Microwave won’t start or heat up

 

Possible causes:

  • Door latch is broken or misaligned
  • Fuse is blown
  • Magnetron is faulty
  • Diode is faulty
  • Capacitor is faulty
  • Thermal fuse is blown

Possible solutions:

  • Check the door latch and make sure it clicks when you close the door. If it doesn’t, try to gently pry it open with a screwdriver or a knife. If it still doesn’t work, replace the door latch assembly.
  • Check the fuse and make sure it is intact. If it is blown, replace it with a new one of the same type and rating.
  • Check the magnetron and make sure there is resistance between its terminals. If there is no resistance or very low resistance, replace the magnetron.
  • Check the diode and make sure there is current flowing through it in both directions. If there is no current or very low current in either direction, replace the diode.
  • Check the capacitor and make sure there is charge stored in it. If there is no charge or very low charge, replace the capacitor.
  • Check the thermal fuse and make sure there is current flowing through it. If there is no current or very low current, replace the thermal fuse.

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Problem: Food won’t get hot

Possible causes:

  • Magnetron is faulty
  • Diode is faulty
  • Capacitor is faulty
  • Fan is not working properly

Possible solutions:

  • Check the magnetron and make sure there is resistance between its terminals. If there is no resistance or very low resistance, replace the magnetron.
  • Check the diode and make sure there is current flowing through it in both directions. If there is no current or very low current in either direction, replace the diode.
  • Check the capacitor and make sure there is charge stored in it. If there is no charge or very low charge, replace the capacitor.
  • Check the fan and make sure it spins freely and without any obstruction. If it doesn’t, clean it with a soft brush or a vacuum cleaner. If it still doesn’t work, replace the fan.

Problem: Microwave smells bad

Possible causes:

  • Filter is dirty or clogged
  • Food spills or debris inside the microwave

Possible solutions:

  • Check and reset the filter and make sure it is clean and free of grease and dirt. If it has a reset button, press it to clear any error codes from your microwave. If it doesn’t have a reset button, unplug and plug back in your microwave to reset it.
  • Clean the inside of your microwave with a damp cloth or a sponge and some mild detergent. Remove any food spills or debris from the turntable, walls, ceiling, and door of your microwave.

Problem: Microwave displays an error code

Possible causes:

  • Control board is faulty
  • Door switch is faulty
  • Touchpad is faulty
  • Display is faulty

Possible solutions:

  • Check the error code and refer to your user manual for its meaning and possible solutions. Some common error codes are:
    • SE: Shorted key on touchpad
    • E11: Humidity sensor error
    • E41: Open temperature sensor error
    • E42: Shorted temperature sensor error
  • Contact Samsung customer service or an authorized repair center for assistance if you can’t fix the error code yourself or if you don’t know what it means.

1.6 cu. ft. White Over-the-Range Microwave (ME16H702SEW) | Samsung US

Problem: Microwave turns on by itself

Possible causes:

  • Touchpad is shorted or damaged
  • Control board is faulty or corrupted

Possible solutions:

  • Check the touchpad and make sure it is clean and dry. If it is wet or sticky, wipe it with a damp cloth or a sponge and some mild detergent. If it is cracked or broken, replace it with a new one.
  • Check the control board and make sure it is not damaged or corrupted. If it is, you may need to reset it by unplugging and plugging back in your microwave. If that doesn’t work, you may need to replace it with a new one.

Problem: Microwave makes loud or unusual noises

Possible causes:

  • Turntable is loose or broken
  • Roller guide is worn or dirty
  • Fan is loose or damaged
  • Magnetron is arcing or sparking

Possible solutions:

  • Check the turntable and make sure it is properly aligned and secured. If it is loose or broken, tighten it or replace it with a new one.
  • Check the roller guide and make sure it is clean and smooth. If it is worn or dirty, clean it with a soft brush or a vacuum cleaner. If it is damaged or missing, replace it with a new one.
  • Check the fan and make sure it is not loose or damaged. If it is, tighten it or replace it with a new one.
  • Check the magnetron and make sure it is not arcing or sparking. If it is, you may need to replace it with a new one.

Problem: Microwave door won’t open

Possible causes:

  • Door latch is stuck or broken
  • Door spring is broken
  • Door button is faulty

Possible solutions:

  • Check the door latch and make sure it is not stuck or broken. If it is, try to gently pry it open with a screwdriver or a knife. If that doesn’t work, you may need to replace the door latch assembly.
  • Check the door spring and make sure it is not broken. If it is, you may need to replace it with a new one.
  • Check the door button and make sure it is not faulty. If it is, you may need to replace it with a new one.

Samsung MS14K6000AS 1.4 cu. ft. Countertop Microwave with 1,000 Watts, Sensor Cook, 10 Power Levels, Triple Distribution System, Eco Mode and Ice Blue LED Display: Stainless Steel

Problem: Microwave light won’t turn on

Possible causes:

  • Light bulb is burned out
  • Light socket is loose or damaged
  • Light switch is faulty

Possible solutions:

  • Check the light bulb and make sure it is not burned out. If it is, replace it with a new one of the same type and wattage.
  • Check the light socket and make sure it is not loose or damaged. If it is, tighten it or replace it with a new one.
  • Check the light switch and make sure it is not faulty. If it is, you may need to replace it with a new one.

Problem: Microwave keypad won’t respond

Possible causes:

  • Keypad is locked
  • Keypad is dirty or wet
  • Keypad is damaged

Possible solutions:

  • Check if the keypad is locked and unlock it by pressing and holding the Stop/Clear button for 3 seconds. You should hear a beep and see a lock icon disappear from the display.
  • Check if the keypad is dirty or wet and clean it with a damp cloth or a sponge and some mild detergent. Make sure to dry it thoroughly before using it again.
  • Check if the keypad is damaged and replace it with a new one if it is.

Problem: Microwave display is blank or dim

Possible causes:

  • Power cord is loose or unplugged
  • Power outage or surge
  • Display is faulty

Possible solutions:

  • Check the power cord and make sure it is firmly plugged into a working outlet. If it is loose or unplugged, plug it back in securely.
  • Check if there was a power outage or surge and reset the clock and settings of your microwave. You may need to unplug and plug back in your microwave to reset it.
  • Check if the display is faulty and replace it with a new one if it is.

Problem: Microwave sparks or catches fire

Possible causes:

  • Metal or foil inside the microwave
  • Grease or food splatter inside the microwave
  • Damaged or exposed wires inside the microwave

Possible solutions:

  • Check if there is any metal or foil inside the microwave and remove it immediately. Never put any metal or foil objects in your microwave as they can cause sparks or fire.
  • Check if there is any grease or food splatter inside the microwave and clean it with a damp cloth or a sponge and some mild detergent. Make sure to wipe off any residue from the walls, ceiling, door, and turntable of your microwave.
  • Check if there are any damaged or exposed wires inside the microwave and contact Samsung customer service or an authorized repair center for assistance. Do not attempt to fix any wires yourself as they may involve high voltage or complex wiring.

Samsung 2.1 Cu. Ft. White Microwave ME21B706B12/AA | Abt

Problem: Microwave vent won’t work

Possible causes:

  • Vent fan is off
  • Vent fan is blocked or dirty
  • Vent fan is faulty

Possible solutions:

  • Check if the vent fan is off and turn it on by pressing the Vent Fan button on your microwave. You should hear the fan running and see the vent icon on the display.
  • Check if the vent fan is blocked or dirty and remove any obstruction or dust from it. You may need to remove the vent grille to access the fan. Use a soft brush or a vacuum cleaner to clean it gently.
  • Check if the vent fan is faulty and replace it with a new one if it is.

Problem: Microwave turntable won’t rotate

Possible causes:

  • Turntable is off
  • Turntable is not properly aligned
  • Turntable motor is faulty

Possible solutions:

  • Check if the turntable is off and turn it on by pressing the Turntable On/Off button on your microwave. You should see the turntable icon on the display.
  • Check if the turntable is properly aligned and make sure it fits securely on the center hub. If it is not, adjust it until it does.
  • Check if the turntable motor is faulty and replace it with a new one if it is.

Problem: Microwave beeps randomly

Possible causes:

  • Reminder signal
  • End signal
  • Error signal

Possible solutions:

  • Check if the reminder signal is on and turn it off by pressing and holding the 0 button for 3 seconds. You should hear a beep and see a bell icon disappear from the display. The reminder signal will beep every minute after your cooking cycle ends until you open the door or press Stop/Clear.

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